Privacy Policy
At Colander, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Coriander (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website https://mycolander.com/ (the “Website”), use our all-in-one restaurant operations app (the “App”), or interact with our services (collectively, the “Services”). By accessing or using the Website, App, or Services, you agree to the practices described in this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not access or use the Website, App, or Services.
1. Information We Collect
We collect information to provide, improve, and personalize our Services. The types of information we collect include:
Personal Information
Account Information: When you sign up for an account or subscribe to a plan (e.g., Lifetime Free, Value Select, or Prime Choice), we collect your name, email address, phone number, and payment details (if applicable, processed securely via third-party providers).
Business Information: Details about your restaurant or business, such as name, address, outlet locations, and operational data (e.g., team schedules, inventory levels).
Employee and Team Data: If you use features like team management, employee marketplace, or HR documents, we may collect names, roles, contact details, and performance metrics for your team members (with your consent as the account administrator).
Usage Data: Information about how you interact with the App, such as tasks created, vendor orders placed, invoice scans performed, and login timestamps.
Non-Personal Information
Device and Log Data: IP address, browser type, operating system, device identifiers, and pages visited on the Website or App.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user sessions, preferences, and analytics. See Section 7 for more details.
We do not collect sensitive personal information (e.g., health data or financial account numbers beyond payment processing) unless it is necessary for specific features and you provide explicit consent.
2. How We Use Your Information
We use the collected information to:
Provide and maintain the Services, including team management, inventory tracking, AI-powered invoice scanning, vendor ordering, and messaging.
Process subscriptions, payments, and plan upgrades (e.g., from Lifetime Free to Value Select).
Communicate with you about your account, updates, promotions, or support requests.
Analyze usage patterns to improve the App’s features, such as automating workflows or enhancing real-time visibility.
Ensure security, detect fraud, and comply with legal obligations.
Send marketing materials (with your opt-in consent) about new features or restaurant industry insights.
3. How We Share Your Information
We do not sell your personal information. We may share it in the following limited circumstances:
Service Providers: With trusted third parties who assist us in operating the Services, such as cloud hosting (e.g., Hostinger), payment processors (e.g., Stripe), AI tools for invoice scanning, and analytics providers (e.g., Google Analytics). These providers are contractually obligated to protect your data.
Business Partners: With vendors or integrations you connect via the App (e.g., for order guides or maintenance tickets), but only with your authorization.
Legal Requirements: If required by law, subpoena, or government request, or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption for data in transit and at rest, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
5. Your Rights and Choices
Depending on your location, you may have rights under applicable privacy laws (e.g., GDPR for EU users or CCPA for California residents), including:
Access and Correction: Request a copy of your personal information or correct inaccuracies.
Deletion: Request deletion of your data (subject to legal retention requirements).
Opt-Out: Unsubscribe from marketing emails or object to data processing.
Portability: Receive your data in a structured format.
To exercise these rights, contact us at privacy@corianderapp.com. We will respond within 30 days (or as required by law). For EU users, you also have the right to lodge a complaint with your local data protection authority.
You can manage cookie preferences through your browser settings or by contacting us.
6. Children’s Privacy
Our Services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience:
Essential Cookies: Necessary for core functionality (e.g., session management).
Analytics Cookies: To understand usage (e.g., via Google Analytics).
Marketing Cookies: For personalized ads (with consent).
You can disable cookies in your browser, but this may limit App functionality. For more details, see our Cookie Policy (to be added).
8. International Data Transfers
Coriander is based in [Your Location, e.g., USA/India], and your data may be transferred to and processed in other countries. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.
9. Third-Party Links
The Website may link to third-party sites (e.g., YouTube for our story video). We are not responsible for their privacy practices. Review their policies before providing information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you via email or on the Website/App for material changes. Continued use after updates constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Email: ty@mycolander.com
Address: 50 E 3rd Ave, San Mateo, CA 94401, United States